Mission statement:

• Our company designs and develops Shabbat Mode solutions for medical, mobility, and accessibility equipment.

• All of our Shabbat Mode technologies strictly comply with Halacha (Jewish law).

• Our technologies are developed under the guidance of prominent Poskim (Rabbis).

• We provide nationwide installation and servicing.

• Inquiries regarding Halachic compliance are welcome.

• We offer customized solutions for unique situations.

• All of our devices undergo individual testing to ensure Halachic compliance and maintain quality control.

• We prioritize compassion and understanding for all individuals.

• Our ultimate goal is to improve the quality of life for everyone during Shabbat, Yom Tov, and throughout the year.

Return Policy
Effective Date: 5/10/2024

We value your satisfaction and strive to provide high-quality, customized products. Please review our return policy below:

1. All Sales Final

• Due to the unique customization of our products, all sales are final. Returns, exchanges, or refunds are not offered as a standard policy once the order has been processed. However, in special cases (e.g., defective products or unforeseen circumstances preventing use), returns for a refund may be considered within 14 days of delivery.

2. Customer Responsibility

• Customers are responsible for ensuring the safe return of the product. Please use secure packaging to avoid damage during transit.

3. Return Shipping Costs

• We will reimburse 50% of the return shipping cost upon receipt of a valid shipping receipt.

• If pick-up is required, a reasonable fee will be charged to cover travel expenses, including time, mileage, and tolls.

4. Inspection and Refund

• Returned products will be inspected upon receipt.

• If the product is in new or like-new condition, a refund of 85% of the purchase price (including original shipping) will be issued.

• If the product shows signs of wear or damage, the refund will be adjusted to account for repair costs or diminished value.

5. Refund Timelines

• Refunds will be processed within 10 business days of completing the inspection of the returned product. Please note that refunds may take additional time to reflect in your account, depending on your payment provider.

6. Credit Card Processing Fees

• Refunds for purchases made with a credit card will incur a 3.5% processing fee, which will be deducted from the total refund amount. This fee covers the transaction costs imposed by the payment processor and is non-refundable.

7. Disclaimer

GramaChip Technologies LLC is an independent company specializing in custom Shabbos Modes. We are not affiliated with some of the companies listed on our website.

If you have any questions, please contact our customer support team.

PAYMENT POLICY
Effective Date: 5/10/2024

There is a 3.5% processing fee for all credit card (PayPal) payments.